Insurance Reimbursement

"A high-end medical unit is a significant investment in your well-being. We provide the professional documentation necessary to help you secure the coverage you deserve."

1. The "Cranial Prosthesis" Standard

Insurance providers rarely recognize the term "wig." To qualify for reimbursement, your prescription and our invoice must utilize the correct medical terminology: Cranial Prosthesis. We recommend requesting your physician to use this specific language when documenting your medical necessity.

2. Professional Documentation Kit

With every medical-grade unit, Vexora provides a comprehensive documentation kit designed to meet global insurance standards:

• Itemized Medical Invoice: Featuring our professional credentials and detailed product coding.

• Technical Specifications: Documentation of the medical-grade materials (Silicone liners, Swiss lace) used in your unit's construction.

• Proof of Purchase: A formalized receipt for your HSA/FSA or private insurance records.

3. Filing for Reimbursement

Step 1: Verification — Contact your provider to confirm if "Cranial Prostheses" (Code A9282) are covered under your durable medical equipment (DME) benefits.

Step 2: Prescription — Secure a written prescription from your oncologist or dermatologist citing medical hair loss.

Step 3: Submission — After purchasing your Vexora unit, submit our detailed invoice along with your prescription to your claims department.

4. FSA & HSA Eligibility

Vexora medical units are qualified medical expenses. You may use your Flexible Spending Account (FSA) or Health Savings Account (HSA) funds to purchase your prosthesis, provided you have a valid doctor's prescription.

Assistance with Claims

If your insurance provider requires additional technical details regarding your unit's architecture to finalize a claim, please contact our studio at hey@vexorawigs.com.

Disclaimer: Coverage varies by provider and plan. Vexora provides the necessary documentation but does not guarantee reimbursement. We recommend consulting with your insurance representative prior to purchase.

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