Insurance Reimbursement

1. The "Cranial Prosthesis" Standard

Insurance providers rarely recognize the term "wig." To qualify for reimbursement, your prescription and our invoice must utilize the correct medical terminology: Cranial Prosthesis. We recommend requesting your physician to use this specific language when documenting your medical necessity.

2. Professional Documentation Kit

With every medical-grade unit, Vexora provides a comprehensive documentation kit designed to meet global insurance standards:

3. Filing for Reimbursement

Step 1: Verification — Contact your provider to confirm if "Cranial Prostheses" (Code A9282) are covered under your durable medical equipment (DME) benefits.

Step 2: Prescription — Secure a written prescription from your oncologist or dermatologist citing medical hair loss.

Step 3: Submission — After purchasing your Vexora unit, submit our detailed invoice along with your prescription to your claims department.

4. FSA & HSA Eligibility

Vexora medical units are qualified medical expenses. You may use your Flexible Spending Account (FSA) or Health Savings Account (HSA) funds to purchase your prosthesis, provided you have a valid doctor's prescription.

Assistance with Claims

If your insurance provider requires additional technical details regarding your unit's architecture to finalize a claim, please contact our studio at hey@vexorawigs.com.