✓ Detailed Invoice

Itemized receipt with all required information including product description, price, date of purchase, and our business details.

✓ Medical Necessity Letter

Documentation stating that the wig is a medical-grade cranial prosthesis for insurance submission purposes.

✓ Product Specifications

Medical-grade wig certification and detailed product specifications required by insurance companies.

✓ Reimbursement Guide

Step-by-step instructions on how to submit your claim for the best chance of approval.

Check Your Coverage

Call your insurance company and ask: "Does my plan cover cranial prostheses for chemotherapy-related hair loss?" Note the coverage amount and any requirements.

Get a Prescription

Ask your oncologist or doctor for a prescription. Important: Request they use the term "cranial prosthesis" instead of "wig" - this medical terminology often results in better coverage.

Purchase Your Wig

Order your medical-grade wig from VexoraWigs. You'll pay the full amount upfront and get reimbursed by your insurance later.

Request Documentation

Email us at hey@vexorawigs.com with subject "Insurance Documentation Request". We'll send you all necessary documents within 24 hours.

Submit Your Claim

Send the prescription, our documentation, and your insurance claim form to your insurance company. Most reimbursements are processed within 2-6 weeks.

To Whom It May Concern,

This letter is to certify that [Patient Name] requires a cranial prosthesis (medical wig) due to hair loss resulting from chemotherapy treatment for [diagnosis].

The cranial prosthesis is medically necessary to help the patient maintain normal appearance and psychological well-being during cancer treatment. Hair loss from chemotherapy can cause significant emotional distress, and a cranial prosthesis is an important part of the patient's overall treatment and recovery.

I recommend a high-quality, medical-grade cranial prosthesis for this patient.

Sincerely,

[Doctor's Name, MD]
[Medical License Number]
[Date]

Q: Do I need to buy the wig before getting reimbursed?

A: Yes, most insurance plans work on a reimbursement basis. You pay upfront and submit for reimbursement afterward. Some plans may offer pre-authorization.

Q: How long does reimbursement take?

A: Typically 2-6 weeks after submission. Processing times vary by insurance company.

Q: What if my claim is denied?

A: Don't give up! Many denials are overturned on appeal. Contact us and we'll help you prepare an appeal with additional documentation.

Q: Can I use FSA/HSA funds?

A: Yes! Medical wigs are eligible FSA/HSA expenses with a doctor's prescription. This is often the easiest way to use pre-tax dollars for your purchase.