Ultimate Care Shipping Protection Plan
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Description
Ultimate Care Shipping Protection Plan
Experience Worry-Free Shopping for Just $200!
We understand that purchasing a wig is a significant decision, and we want you to feel completely confident in your choice. That’s why we’re excited to offer our Ultimate Care Shipping Protection Plan for just $200. Here’s why this plan is a smart investment:
Benefits of the Plan:
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Hassle-Free Returns
If you’re not 100% satisfied with your wig, you can return it without worrying about shipping fees. Your $200 covers the return shipping, making it easy for you to find the perfect fit without the risk! -
One Complimentary Color Change
Tired of your current look? Enjoy one free color change to refresh your style. We’ll take care of the shipping costs, so you can switch things up without any added expense. -
Two Maintenance Sessions
Keep your wig looking its best with two included maintenance services. And just like before, we’ll cover the return shipping—you’ll only pay for the actual maintenance.
Why Choose the Ultimate Care Plan?
We get it—shopping online can feel uncertain, especially when it comes to something as personal as a wig. By adding the Ultimate Care Shipping Protection Plan, you’re ensuring that you have a safety net. It allows you to:
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Shop with Confidence
Enjoy the freedom to try new styles and colors without the fear of being stuck with something you don’t love. -
Stay Stress-Free
With our comprehensive coverage, you won’t have to worry about unexpected costs or logistics. We’ve got your back! -
Maximize Your Experience
This plan not only protects your investment but also enhances your overall experience, allowing you to focus on looking and feeling fabulous.
Investing in the Ultimate Care Shipping Protection Plan is about more than just peace of mind—it’s about ensuring you have the best possible experience with your wig. Make your purchase with confidence and add this essential plan today! You deserve to feel beautiful and secure in your choice.
Important note
💜 For Chemotherapy & Medical Hair Loss: Your head size may change during treatment. Our adjustable band accommodates up to 1" variation, and we offer free resizing within 14 days.
📸 About Color Accuracy
This wig has been photographed on our mannequin in indirect natural light. While we strive to accurately represent hair colors on our website, colors may vary from screen to screen. We recommend viewing KOLs' real pictures/videos if available for the most accurate color reference.
⏱️ Production & Delivery Timeline
Medical Wigs:
• Production: 40-45 days
• Delivery: Additional 10 days
• Total: 50-55 days
Lace-Top Wigs (Custom):
• Production: 30-40 days
• Delivery: Additional 10 days
• Total: 40-50 days
🎨 Custom Sizes are Final Sale
Custom sizes (XS, L) are made specifically for you and cannot be returned or exchanged. Please measure carefully or contact us for a free consultation before ordering.
💌 We're Here to Help!
Before making your purchase, feel free to get a preview with a free consultation:
📱 WhatsApp: Get instant color/size advice
📧 Email: hey@vexorawigs.com
🎥 Video Call: See the wig in real-time lighting
💜 Urgent Medical Needs? If you need your wig sooner for treatment, please contact us immediately. We'll do our best to expedite your order.
Cap Size
| Measurement | Extra Small | Small | Medium | Large |
|---|---|---|---|---|
| Circumference | 20" - 20.5" | 21.5" | 22.5" | 23.5" |
| Front to Nape | 12" - 12.5" | 14" | 14.5" | 14.5" |
| Ear to Ear Across Forehead | 10" - 10.5" | 12" | 12.5" | 13" |
| Ear to Ear Over Top | 10.5" - 11" | 12.9" | 13.3" | 13.7" |
| Temple to Temple Around Back | 12.5" - 13" | 14" - 14.5" | 15" | 15.5" |
| Nape of Neck | 4" - 4.5" | 5" | 5.5" | 6" |
The circumference measurement is the most important indicator.
Refund Policy
💜 We Understand: Choosing a wig during medical treatment is deeply personal. We're here to support you every step of the way.
Our Confidence Guarantee
✓ Pre-Shipment Preview
We send detailed photos/video before shipping so you can approve your wig first.
✓ 5-Day Return Window
Returns accepted within 5 days. Wig must be unworn, unaltered, with original packaging.
✓ 1-Month Free Repairs
Complimentary repair service for manufacturing defects (shipping not included).
Return Fees
• Restocking: 15% of purchase price
• Processing: $45
• Return shipping: $30
These fees cover our costs and help us keep prices low.
⚠️ Final Sale Items
Cannot be returned:
• Custom sizes (XS, L)
• Custom-dyed wigs
• Sale items
• Payment plan purchases (Sezzle, Affirm, etc.)
🛡️ Damaged or Defective?
Contact us immediately. We'll resolve it promptly at no cost to you.
Last updated: January 22, 2024
Shipping Policy
✨ FREE Shipping on Orders $500+
This item qualifies for complimentary worldwide shipping via DHL or FedEx.
🌍 Delivery Times
🇺🇸🇨🇦 North America5-7 business days🇪🇺🇬🇧 Europe5-10 business days🌏 Other Regions7-15 business days
⏱️ Production + Shipping Time
Medical Wigs: 40-45 days production + 10 days shipping
Custom Sizes (XS, L): 30-40 days production + 10 days shipping
💜 Urgent Medical Needs?
Contact us for expedited processing. We'll do our best to prioritize your order.
📦 What's Included
✓ Tracking Number: Sent within 24 hours of shipment
✓ Discreet Packaging: Unmarked box for your privacy
✓ Secure Delivery: DHL or FedEx with signature
✓ Insurance: All shipments fully insured
📋 Important Shipping Information+
Customs & Duties: International orders may incur customs fees (customer's responsibility). Check with your local customs office.
Address Accuracy: Ensure your shipping address is correct. We're not responsible for delays from incorrect addresses.
Delays: Shipping times are estimates. Customs clearance or unforeseen events may cause delays.
📍 Track Your Order: Use your tracking number on the carrier's website (DHL/FedEx) or contact us for assistance.
💬 Shipping Questions?📧 Email Us
Last updated: January 22, 2024
